Customer Awareness:

Always put customer service first.

Sense of service:

Establish the idea of "service is benefit", establish the view of "post 

is window, everyone is image, everything is the environment"

Read aloud. Be "warm-hearted, sincere, intimate, careful, patient and 

comfortable"

Awareness of difference:

Constantly pursue differences in products, pricing, channels and promotions

, and gain competitive advantages by virtue of differences.

Information awareness:

"Information is money", "information is the market", to master the correct

 market information, more suitable for the commodity, better

Good quality, more favorable price, more effective advertising and more

 convenient channels to meet customer needs, occupy the market.